Several of our valued US customers and friends have asked whether there’s a problem with posting snuff to the States from the UK since 1st July 2010, because of the PACT legislation coming into force.
We have not been informed of any difficulties in receiving snuff by our customers. Nor have we had any orders returned to us by the US Customs Service.
We have continued posting orders in volume to the US since the 1st of July and although there is the usual seasonal drop off due to holidays, plus an important celebration on the 4th, (we hope you guys have recovered from the festivities!) we haven’t noticed any adverse effects.
To be on the safe side we have also been including notes at random in orders to our US customers, asking for feedback on delivery time and whether there had been any hold up by the US Postal service /or US Customs.
The below comment is indicative of recent comments we have received;
No delay at all, I ordered it Monday the 5th July.
and got it today - Thursday 8th July.
I think that’s a record for you guys.
Cheers to you Tim,
Obviously we can’t always guarantee that kind of turn around, as the Royal Mail themselves quote 28 days for international delivery, (we think just to be on the safe side) but orders usually enter the postal system same or next day and are generally with customers State side within a week to ten days.
We’ll continue mailing to our valued customers in the USA until we’re told otherwise. As usual, if your order is returned to us for any reason, we will contact you and ask how you’d like to proceed.
We also continue to offer our ‘Signed For’ service at no extra postage charge on orders of goods over £25.00. We’ll just upgrade your postage for you and in most cases this ensures that it gets to you quicker and is automatically insured should it get lost in the post.